Welcome to The Just Kitchen. This website is operated by DESI DWELLING VENTURES LLP under the brand name The Just Kitchen.
Throughout these Terms, "we", "us" and "our" refer to The Just Kitchen and the operating business identified above. By visiting our website or placing an order, you agree to these Terms, together with the applicable policies displayed on our website.
1. Use of Our Website
You agree to use our website lawfully and not to misuse its features, interfere with its operation, or attempt unauthorised access to our systems.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, prices, ingredients and other product information accurately.
Product images are illustrative. Packaging, design or presentation may change over time, and minor visual differences may occur. The actual product label and packaging should be consulted for applicable product information.
Before consuming a food product, please review its ingredients, allergen information, storage instructions, preparation instructions and other details shown on its packaging. If you have a food allergy or dietary restriction, contact us before purchasing if you need clarification.
Our products are not a substitute for professional medical advice. Do not rely on general website descriptions as a guarantee of a particular health outcome.
3. Prices and Availability
Prices are displayed in Indian rupees (₹), unless stated otherwise. Product prices and availability may change.
Applicable shipping charges and other compulsory charges will be displayed during checkout before you place your order.
We make reasonable efforts to ensure that prices and product details are correct. If a material error is identified in an order, we will contact you to explain the issue and discuss the appropriate next steps, subject to applicable law.
4. Orders and Acceptance
Placing an order is a request to purchase the selected products. Orders are subject to product availability, successful payment or other applicable payment confirmation, and order verification.
If we cannot fulfil an order, we will notify you and arrange any refund that is due under applicable law and our policies.
Please ensure that your contact details, delivery address and PIN code are accurate when ordering.
5. Payments
Payments are processed through the payment options made available at checkout. Transactions may be subject to the applicable terms of the payment service provider.
An order may not be processed if payment is unsuccessful, remains unconfirmed, or is flagged for verification. We will not ask you to share your OTP, card PIN or payment password with our customer support team.
6. Shipping and Delivery
Shipping charges, delivery estimates, tracking information and other fulfilment conditions are described in our Shipping Policy.
Delivery estimates are not a guarantee of delivery at an exact time. If an order is delayed or cannot be fulfilled as agreed, we will handle the issue in accordance with our policies and applicable law.
7. Cancellations, Returns and Refunds
Our Return & Refund Policy explains how to report damaged, incorrect, expired or missing items and how eligible requests are reviewed.
Cancellation requests should be made as soon as possible using our published contact details. Whether an order can be cancelled may depend on its processing and dispatch status; our cancellation procedure must be read together with the applicable policy.
Nothing in these Terms removes rights or remedies available under applicable consumer-protection law.
8. Promotions and Offers
Promotions, discount codes and special offers may be subject to additional conditions displayed with the relevant offer. Where applicable, those conditions form part of these Terms.
9. Intellectual Property
Website content, including branding, text, graphics, photographs and other materials, is owned by or used with permission by the relevant rights holder.
You may not copy, reproduce, distribute or commercially use our website content without prior permission, except where permitted by law.
10. Third-Party Services
Our website may use third-party providers for ecommerce, checkout, payments, shipping, analytics and advertising. Your use of those services may also be subject to their respective terms and policies.
We are responsible for our own obligations as the seller. The use of a third-party provider does not remove rights available to customers under applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for losses arising from circumstances genuinely beyond our reasonable control, including certain courier disruptions, network outages or third-party service interruptions.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law, or removes any applicable consumer rights.
12. Changes to These Terms
We may update these Terms as our business, website or legal requirements change. The latest version will be published on this page with its updated date. Changes will apply as permitted by applicable law.
13. Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes will be handled by the competent courts or consumer dispute-resolution forums in accordance with applicable law.
14. Contact Information
Legal Business Name: DESI DWELLING VENTURES LLP
Brand: The Just Kitchen
Email: support.thejustkitchen@gmail.com
Phone: +91 99115 57606
Business Address: 302, 3rd Floor, Aggarwal City Plaza, Mangalam Place, Rohini Sector-3, Delhi-110085
Grievance Officer: Divya Aggarwal, Founder
Grievance Email: support.thejustkitchen@gmail.com
Grievance Phone: +91 99115 57606